Notice history

Mar 2024

Apr 2024

May 2024

Update
May 18, 2024 at 2:30 PM
Update
May 18, 2024 at 2:30 PM
Issue has been identified and resolved
Resolved
May 18, 2024 at 2:30 PM
Resolved
May 18, 2024 at 2:30 PM
This incident has been resolved
Investigating
May 18, 2024 at 12:30 PM
Investigating
May 18, 2024 at 12:30 PM
We are currently investigating this incident.

No notices reported this month

Resolved
March 25, 2024 at 1:28 PM
Resolved
March 25, 2024 at 1:28 PM
We are re-encoding a handful of videos that we believe may have been affected. Please reach out to support if you need to prioritize a video that was truncated inappropriately.
Update
March 22, 2024 at 7:37 PM
Update
March 22, 2024 at 7:37 PM
We'll continue to monitor a few videos, but new videos are processing successfully
Monitoring
March 22, 2024 at 7:27 PM
Monitoring
March 22, 2024 at 7:27 PM
We implemented a fix and are currently monitoring the result.
Investigating
March 22, 2024 at 4:37 PM
Investigating
March 22, 2024 at 4:37 PM
We are currently investigating this incident. Please note that the videos are saved in-full on our servers and are working toward a resolution.

Resolved
March 12, 2024 at 3:49 PM
Resolved
March 12, 2024 at 3:49 PM
This incident has been resolved. Some integrations may still be experiencing a small delay which will resolve shortly.
Monitoring
March 12, 2024 at 3:21 PM
Monitoring
March 12, 2024 at 3:21 PM
A fix has been implemented and we are currently monitoring.
Backlog of Analytics and Notifications are being worked through now.
Investigating
March 12, 2024 at 2:50 PM
Investigating
March 12, 2024 at 2:50 PM

Mar 2024 to May 2024

Vidyard - Notice history