Vidyard - Issues with AI Avatars Creation and AI Video Generation – Incident details

All systems operational

Issues with AI Avatars Creation and AI Video Generation

Resolved
Major outage
Started about 1 month agoLasted 28 minutes

Affected

AI Video Generation

Major outage from 10:51 PM to 11:19 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We’ve identified that our external provider for AI Avatars is experiencing connectivity issues. We’re actively working with them to resolve the problem.