Vidyard - Video Processing – Incident details

Video Processing

Resolved
Partial outage 30 %
Started 15 days agoLasted about 2 hours

Affected

Video Processing

Partial outage from 3:01 PM to 4:29 PM, Degraded performance from 4:29 PM to 4:55 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and all previously failed or stuck videos have been processed successfully.

  • Monitoring
    Monitoring

    We have identified the issue and have implemented a fix. We are now working on re-processing any failed or stuck videos.

  • Investigating
    Investigating

    We are currently investigating videos failing to process, or experiencing delays.