Notice history

Jun 2024

Jul 2024

Aug 2024

No notices reported this month

Resolved
July 31, 2024 at 4:49 PM
Resolved
July 31, 2024 at 4:49 PM
This incident has been resolved and services have returned to full operation.
Monitoring
July 31, 2024 at 1:49 AM
Monitoring
July 31, 2024 at 1:49 AM
We are observing service stability improving following mitigation.
We will continue monitoring during the AWS outage.
Identified
July 31, 2024 at 12:49 AM
Identified
July 31, 2024 at 12:49 AM
AWS is experiencing a large scale service disruption that is impacting multiple AWS services and the Vidyard platform. We are working on mitigating the issue.

Resolved
September 11, 2024 at 6:58 PM
Resolved
September 11, 2024 at 6:58 PM
This incident has been resolved.
Identified
September 11, 2024 at 4:04 PM
Identified
September 11, 2024 at 4:04 PM
We are continuing to work on a fix for this incident.
Resolved
July 19, 2024 at 5:42 PM
Resolved
July 19, 2024 at 5:42 PM
This incident has been resolved.
Identified
July 19, 2024 at 1:28 PM
Identified
July 19, 2024 at 1:28 PM
We are continuing to work on a fix for this incident.

Resolved
August 15, 2024 at 4:59 PM
Resolved
August 15, 2024 at 4:59 PM
This incident has been resolved.
Monitoring
August 15, 2024 at 3:34 PM
Monitoring
August 15, 2024 at 3:34 PM
We implemented a fix and are currently monitoring the result.
Identified
August 15, 2024 at 2:09 PM
Identified
August 15, 2024 at 2:09 PM
AI videos are failing to generate for certain stock avatars. All ai videos created with custom avatars are generating fine. We are continuing to work on a fix for this incident.
The following stock avatars will fail:
Reyna
Diego
Andre
Samantha
Steph - Selfie
David
Resolved
August 14, 2024 at 10:15 PM
Resolved
August 14, 2024 at 10:15 PM
This incident has been resolved.
Identified
August 14, 2024 at 9:21 PM
Identified
August 14, 2024 at 9:21 PM
We are continuing to work on a fix for this incident.
Investigating
August 14, 2024 at 9:19 PM
Investigating
August 14, 2024 at 9:19 PM
We are currently investigating this incident.
Resolved
June 04, 2024 at 10:11 PM
Resolved
June 04, 2024 at 10:11 PM
Our team has successfully re-generated failed AI Avatar videos and AI Avatars are generating successfully.
Monitoring
June 04, 2024 at 3:41 PM
Monitoring
June 04, 2024 at 3:41 PM
AI Avatars videos are now generating successfully. Our team is working to re-generate any failed Avatars
Identified
June 04, 2024 at 3:08 PM
Identified
June 04, 2024 at 3:08 PM
We are investigating an issue with AI Avatars failing to generate and are working on a resolution.

Jun 2024 to Aug 2024

Vidyard - Notice history