Vidyard - Avatar and AI video generation – Incident details
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All systems operational
Avatar and AI video generation
Resolved
Degraded performance
Started 29 days ago
Lasted about 4 hours
Affected
AI Video Generation
Degraded performance from 4:18 PM to 8:17 PM
Updates
Resolved
January 09, 2026 at 8:17 PM
Resolved
January 09, 2026 at 8:17 PM
This incident has been resolved.
Monitoring
January 09, 2026 at 6:09 PM
Monitoring
January 09, 2026 at 6:09 PM
We implemented a fix and are currently monitoring the result.
Identified
January 09, 2026 at 4:18 PM
Identified
January 09, 2026 at 4:18 PM
We are continuing to work on a fix for this incident.
