Vidyard - Encoding times may be slower than expected. – Incident details

All systems operational

Encoding times may be slower than expected.

Resolved
Degraded performance
Started about 1 month agoLasted about 1 hour

Affected

Video Playback

Operational from 3:00 PM to 4:12 PM

Video Processing

Degraded performance from 3:00 PM to 4:12 PM

AI Avatars Generation

Degraded performance from 3:00 PM to 4:12 PM

Analytics & Integrations

Operational from 3:00 PM to 4:12 PM

Website & API

Operational from 3:00 PM to 4:12 PM

AI Video Generation

Degraded performance from 3:00 PM to 4:12 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have resolved the root issue and working through encoding backlog

  • Identified
    Identified
    We are continuing to work on a fix for this incident.