Vidyard - AI Video Generation Failures – Incident details

All systems operational

AI Video Generation Failures

Resolved
Major outage
Started 15 days agoLasted about 2 hours

Affected

AI Avatars Generation

Operational from 5:35 PM to 7:07 PM, Major outage from 7:07 PM to 7:29 PM

AI Video Generation

Major outage from 5:35 PM to 7:29 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Creation of AI Avatars are also affected.

  • Identified
    Identified

    The cause has been identified and we are working on getting service back up and running.